About
Complex Care Training & Consultancy was founded in 2019 by Director Tracy Brooks, who recognised a gap in community-based clinical training. Universal services often struggled to meet the needs of children, young people and adults with complex health conditions in non-NHS sectors — Tracy saw an opportunity to create something that truly made a difference.
Originally set up to support Personal Health Budgets (PHBs), the company soon found that other sectors — including schools, nurseries, residential children’s homes, day care centres, and respite services — were also in need of specialist support.
Since then, Complex Care Training & Consultancy has flourished, becoming a trusted partner to organisations and families across the North West. The team is proud to provide high-quality, evidence-based training and consultancy, helping others deliver safe, person-centred care for children with complex medical needs.
Mission
To empower professionals, carers, and families with the knowledge, skills, and confidence to deliver exceptional, compassionate care for children, young people and adults with complex health needs — ensuring safety, dignity, and inclusion in every setting.
Vision
A community where every child, young person or adult with complex medical needs can access safe, high-quality care from confident, well-trained professionals — enabling them to thrive at home, in school, college and beyond.
